Shipping policy
Delivery Areas
We currently ship to the following countries:
- Austria
- Germany
- EU countries
Shipping to Switzerland is currently not available.
Shipping Costs
Shipping costs are calculated automatically during checkout and displayed transparently before the order is completed.
Austria
Free shipping for orders over €150.00
Shipping costs below this amount: €9.90
Germany
Free shipping for orders over €200.00
Shipping costs below this amount: €12.90
EU Countries
Free shipping for orders over €250.00
Shipping costs below this amount: €19.90
Delivery Times
Estimated delivery times are generally:
- Austria: 2–4 business days
- Germany: 3–6 business days
- Other EU countries: 4–8 business days
Please note that delays may occur in individual cases, for example during periods of high demand or seasonal peaks.
Shipping Service Providers
Orders are shipped via reliable shipping partners (e.g. DPD/Post/DHL).
Once your order has been dispatched, you will receive a shipping confirmation by e-mail.
Processing Time
Orders are usually processed and dispatched within 1–2 business days.
Partial Deliveries
If a product is exceptionally unavailable, we reserve the right to make a partial delivery, provided this is reasonable for you.
No additional shipping costs will be charged in such cases.
Important Information
Please ensure that the delivery address provided is correct and complete.
We accept no liability for delays or additional costs resulting from incorrect or incomplete address information.
